This competition focuses on predicting the **customer experience** for an e-commerce platform, with the goal of classifying each instance as *Good*, *Neutral*, or *Bad*. Understanding customer experience is crucial for businesses, as it helps them to improve services, optimize product offerings, and ensure customer satisfaction. 

### **Problem Definition**
In this problem, you are tasked with predicting the **customer_experience** for each transaction. The experience can fall into one of three categories:

- **Good**: The customer had a positive experience, likely based on factors such as timely delivery and overall satisfaction.
- **Neutral**: The customer had an average experience, with no significant issues or benefits.
- **Bad**: The customer had a negative experience, possibly due to late deliveries, issues with the product, or payment-related problems.