Customer churn prediction is a vital analytical process for businesses looking to reduce customer attrition and retain their existing customer base. Churn, or customer attrition, occurs when customers stop doing business with a company, which can be costly and detrimental to long-term profitability. To address this issue, many businesses employ customer churn prediction models to identify customers at risk of churning and take proactive measures to retain them.

The main objective of this competition is to predict the churn.